FAQ


Here is a list of frquently asked questions by clients

List of Frequently Asked Questions

Looking for a quick answer? Have a look through our FAQ list or give us a quick call.

    Do you provide free quotations?

    Yes. We can provide a quick provisional quote based on details provided by the client, which is always good for budgeting indication, or we can do a obligation-free site site survey to take exact measurements and to assess the individual needs of your wooden floors.

    Following the site visit we will send you a quotation for wood floor restoration within 48 hours. You can request a free site visit through the “Get a Quote” option on our website, or over the phone.

    To request a site visit or get advice, please call 0800 0239197 or 02038838044.

    How can I request a site survey for accurate quote?

    Is there a minimum charge for a small job or small area?

    Do you a take deposit for your floor restoration services?

    Do you have insurance for your floor restoration works?

    Do you offer a Service Gurantee and what does it cover?

    How can I pay for my floor restoration service?

    Can I book floor sanding service while I am away on business or holiday?

    Do you do services, which will be covered by my insurance?

    Is gap filling covered by your Service Guarantee?

    How long are your quotes valid for?

    Do you do re-oiling of wooden floors? wood floor re-oiling

    What qualifications your floor sanding specialists have? floor sanding

    Can you supply matching flooring for floor repairs? floor repairs

    How many coats of lacquer are included in your service? floor sanding

    How many coats of oil are included in your service? floor sanding

    Do you provide help with furniture? floor sanding

    How long it takes before for the floors to be used again after sanding service? floor sanding

    Do you do floor repairs to herringbone parquet flooring? floor repairs

    Can I book floor sanding service throughout a weekend? floor sanding

    Do you repair mosaic fingers parquet flooring? floor repairs

    Can you extend exsiting flooring over a fireplace hearth? floor repairs

    Do you replace original floorboards with seasoned / reclaimed material? floor repairs

    What hardwax-oil products you use for re-oiling? wood floor re-oiling

    Do you lift & dispose old flooring? floor sanding

    Can we have doorbars & scotia beading replaced with our floor restoration service? floor sanding

    What is the lead time for your floor sanding services? floor sanding

    What details are need for a Quick Floor Sanding Quote? floor repairs